FAQs

The Tint Factory

Have a tint-related question? We have the answer! Check out our FAQs below to learn more about our company and services.

  • Will you match or beat competitors' prices?

    No. Window tinting is not a product you buy in a store that is universally the same. Getting your windows tinted is not just about the film you're buying but about who is applying it. They have to have experience to get it done right. When comparing our prices, you’re just comparing numbers, not the actual work and time that goes along with the price. However, we do usually offer online coupons. We would gladly accept our coupons for auto tint!

  • Why is Huper Optik so expensive? Is it really that much better?

    Quality goes hand in hand with price. Then again, there are those who believe that everything is the same, and the cheaper the better. Huper Optik is a special material that has a very high heat rejection, unlike other films. In a way, it is like buying a car. They have a base model, but as you add more features, the price usually goes up. Get in touch with us at The Tint Factory to learn more about auto tint.

  • How soon after I tint my windows can I roll them down?

    After getting auto tint, the drying time usually takes a few days, based on our experience. In some cases, it can take a week. You can, however, open your windows after 24 hours.

  • I tried booking an appointment online, but the next availability is a few days out. Is this a computer glitch?

    No. We stay very busy here since so many people want to come to us to get their windows tinted right. Many other auto tint shops can see you right away, while we are booked out a few days or weeks in advance. That just shows what kind of work we do! This can make sure you know you're coming to the right place.


    Another reason is that we work with so many other dealerships and other businesses. Along with our regular appointments, we have appointments with companies in the area.

  • What is Huper Optik?

    They are the world's first and only patented nano ceramic window film line. They use the same technology that the stealth bomber uses to be undetected. They have created efficient heat-rejecting films that beat the 3M Crystalline line. They are three times higher in infrared rejection, four times less reflective, 55 degrees cooler, and 25 times more durable than competing films. Reach out to our auto tint shop today to schedule an appointment.

  • I understand you use Computer Cut for your patterns. Someone told me at another shop that Computer Cut is not good because it's uneven and not right. Is that true?

    No. Again, if other auto tint shops can figure out the system, refuse to use it, or cannot afford to have it, they would prefer to say something negative rather than the truth, which would make them look bad. We use Computer Cut 99.9% of the time. There is a rare exception to some cars that are either too old for the system or too new. We use whatever works to our high standards to get customers' cars done right the first time. For the past 10 years, it has been working just fine. 50k patterns cut later, we adapt to the new technology. Hand-cutting is like walking to a far location versus driving. Sure, you’ll get to the same place, but one will take you a little longer than the other. There is no difference.

  • If it's raining, should I not get my windows done?

    We do all our work indoors. Whether it's rain, sleet, or snow, we can still tint. However, the best weather to get your windows done is when it is raining! This is because the moisture in the air helps keep the air contaminants down. We always do our best to do this on our own, but it's a big help! Reach out to our auto tint shop today!

  • Do you do residential and commercial buildings as well?

    Yes! We usually like to check out the windows ourselves before we give a price. If you would like to measure the windows and send us an email along with a photo and the numbers, we would be glad to give a rough estimate over the phone. We also offer auto tint services, so give us a call if you'd like to schedule an appointment.

  • How do I make a warranty claim?

    To make a warranty claim, you need your receipt and your warranty card. At least one of the two is needed. Without either, full charges will apply for any further work. We do not keep customer records in our system. It is the customer’s responsibility to keep their paperwork. Get in touch with our auto tint shop today!

  • Does the tint go on the inside or outside of the windows?

    The film is applied to the inside of the windows. Reach out to schedule an appointment for auto tint services today!

  • Your shop looks very familiar. I had past cars done at a tint shop in San Bernardino on Waterman between Central and Mill. Were you guys located there before?

    Back in 2000, we were previously located there. We are now located on Redlands Blvd. between Waterman and Tippecanoe, across from Hospitality Car Wash.

  • Your prices are a lot higher than the shops that I have called. Why is that?

    Our craftsmanship, hard work, and precision to detail are what put us "a shade above the rest." We do not pride ourselves on ‘cheap’ prices but on exceptional work and customer service. You will always find lower prices than us, but workmanship and price go hand in hand. 


    We aren't saying you have to spend a whole lot just to get your car done, though some research will help you make the best decision instead of just basing it on price. If you are still set on just the cost and not the work, you're probably better off trying it yourself, since most places with dirt-low pricing know just as much as you do.

Share by: